PRIVACY POLICY

 

Effective Date: September 19, 2026

 

This Privacy Policy applies to My Luxe Yacht (the "Company," "we," "us," or "our"), the developer and operator of the website www.myluxeyacht.com and the "My Luxe Yacht" mobile application (collectively, the "Service"). This policy describes how we access, collect, use, share, and secure information from users of the Service, including our website, Members area, booking system, and mobile app.

 

By accessing or using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

 

1. DEVELOPER AND CONTACT INFORMATION

 

Developer/Operator: My Luxe Yacht

Contact for privacy inquiries: booking@myluxeyacht.com

Website: www.myluxeyacht.com

 

If you have any questions, concerns, or requests regarding this policy or your personal data, contact us at the email address above. We aim to respond to all privacy inquiries within a reasonable timeframe.

 

2. TYPES OF DATA WE ACCESS, COLLECT, AND USE

 

We collect the following categories of personal and device data:

 

Account/Membership Data: Name, email address, phone number, username, and password, collected when you register for a Members account.

 

Booking Data: Name, contact details, preferred charter dates, group size, and reservation details, collected when you use the Booking Calendar or Booking Form.

 

Payment Data: Payment card and billing information is collected and processed by our third-party payment processor at the point of transaction. We do not store full payment card numbers on our own servers.

 

Communications Data: Name, email address, and message content, collected when you contact us through the Contact Us page or FAQ inquiries.

 

File Share Data: Files you upload or download, along with associated metadata (file name, size, upload date, and the account associated with the file).

 

Referral Data: Name and email address of any person you refer through the Refer Friends feature, along with your own account identifier.

 

Device and Usage Data: IP address, device type, operating system, browser type, app version, pages/screens viewed, and approximate location derived from IP address, collected automatically for analytics, security, and fraud-prevention purposes. We do not use persistent device identifiers (such as IMEI or IMSI) linked to other personal data, and any app-set or analytics identifiers we use are limited to non-advertising purposes such as fraud prevention and app performance measurement.

 

We do not access your camera, microphone, contacts/phonebook, SMS, call logs, or precise device location unless a specific feature requires it, in which case we will provide a clear in-app disclosure describing the data involved and its purpose before requesting the relevant permission, and we will request your affirmative consent (e.g., a tap to accept) before collecting that data. We do not collect data from you without your knowledge, and we do not use auto-dismissing prompts to imply consent.

 

3. HOW WE USE YOUR DATA

 

We use the data described above only for the following policy-compliant purposes:

 

- Creating, authenticating, and managing your Members account

- Processing, confirming, and managing yacht charter bookings and payments

- Responding to inquiries and customer support requests

- Enabling file sharing between you and our team

- Processing referrals

- Sending booking confirmations, service updates, and account-related notifications

- Maintaining and improving the security, functionality, and performance of our website and app

- Detecting, investigating, and preventing fraud and unauthorized activity

- Complying with applicable legal obligations

 

We do not use your personal or sensitive data for purposes beyond what is disclosed here, and we do not use it to serve personalized advertising.

 

4. HOW WE SHARE YOUR DATA

 

We do not sell your personal or sensitive data to any third party. We may share data only with:

 

Service Providers: Payment processors, booking/scheduling software providers, cloud hosting providers, and communication tools that process data solely on our behalf and are contractually required to protect it and use it only for the purpose we specify.

 

Legal and Safety Reasons: When required by law, valid legal process, or government request, or when necessary to protect the rights, property, or safety of the Company, our users, or the public.

 

Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users where legally required.

 

5. DATA SECURITY

 

We use industry-standard administrative, technical, and physical safeguards to protect your data, including encrypting data in transit using HTTPS/TLS. Access to personal data is restricted to personnel and service providers who need it to operate the Service. While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

 

6. DATA RETENTION AND DELETION

 

We retain personal data only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. Booking and payment records may be retained longer than other data where required for accounting, tax, or regulatory purposes. Once retention is no longer necessary, we securely delete or anonymize the data.

 

7. ACCOUNT DELETION

 

If you have created a Members account, you have the right to request deletion of your account and all associated personal data at any time. You may do this in either of the following ways:

 

In-App: Go to Members > Account Settings > Delete Account within the My Luxe Yacht app or website, and confirm the deletion request.

 

External (Outside the App): Email booking@myluxeyacht.com with the subject line "Account Deletion Request" and include the email address associated with your account. We will process external requests within a reasonable timeframe.

 

Upon a verified deletion request, we permanently delete your account and associated personal data rather than merely deactivating or freezing it, except where we are required to retain certain limited data (such as booking or payment transaction records) for legal, tax, accounting, fraud-prevention, or regulatory compliance purposes. Any such retained data is limited to what is legally necessary and is handled under the security and retention practices described in Sections 5 and 6.

 

8. CHILDREN'S PRIVACY

 

The Service is not directed to, and we do not knowingly collect personal data from, children. Our Service is intended for users 18 years of age and older. If we learn that we have inadvertently collected personal data from a child, we will delete it promptly.

 

9. THIRD-PARTY LINKS AND SERVICES

 

The Service may link to third-party websites or platforms, including Instagram and Facebook. This Privacy Policy does not apply to those third-party services, and we encourage you to review their respective privacy policies.

 

10. INTERNATIONAL USERS

 

If you are located in the European Economic Area, United Kingdom, or Switzerland, we process your personal data in accordance with applicable data protection laws, including obtaining consent where required and implementing appropriate safeguards for any data transfers.

 

11. CHANGES TO THIS PRIVACY POLICY

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with a revised "Effective Date." This policy is maintained solely by My Luxe Yacht and is not user-editable.

 

12. CONTACT US

 

My Luxe Yacht

Email: booking@myluxeyacht.com

Website: www.myluxeyacht.com

 

This Privacy Policy applies to the app and company named "My Luxe Yacht" as listed on the Apple App Store and Google Play Store.