FAQ

Do you require a deposit to book any of your services and why?

Yes, we require a deposit to book any of our services. We ask for the deposit to reserve and secure the date and time of your preference, without the deposit, your reservation is not confirmed.
Do you have a cancelation fee?

Yes, we give our customers 7 days before the reserved date to cancel without any fees. If you cancel after the time frame, we will keep your deposit to cover for the schedule gap.
In what areas of Miami do you offer services?

We rent in the areas of Key Biscayne, Brickell Bay, Virginia Key, Marine Stadium, Star Island, Bay Side, and Coconut Grove.
Can I recover my deposit after I already made the reservation?

Yes, the deposit will be returned to the customer if we experience any inconveniences that will cause the reservation to be canceled, like for example mechanical issues or extreme weather conditions. You can also get your deposit back by canceling the reservation 7 days prior to the booking date. The deposit will not be returned if the customer cancels the reservation after the time frame suggested.
Do you have any mandatory requirements for Personal Watercraft rentals?

Yes, if you are considering renting a Jet ski there are a couple of requirements: 1. Everyone riding a personal watercraft needs to fill out a waiver form. 2. In Florida if you were born in or after 1988, and do not possess a Boaters Safety Card (also generally referred to as a Lifetime Boating License), are required to take the Boaters Test to obtain a Florida Temporary Boating Certificate. Your Temporary Certificate is valid for 90 days after completing the Boaters Test. 3. Photo Id or Passport at the time of the rental.
Is there an age limitation for personal watercraft rental?

Yes, the minimum to rent a jet ski is 18 years old, and the age to ride a personal watercraft is 14 years old.
How many hours is considered a full day and why?

To determine the duration of a full day of jet skiing, one can calculate based on the gas tank capacity. On average, it takes around 6 hours for a full tank to become empty.
Do you offer guided tours?

Yes, if you are visiting Miami and you are not familiar with the area, we offer guided tours that last approximately 1 1/2 hours to 2 hours.